Last Updated: April 30, 2025
Welcome to Filetract! These Terms of Service (“Terms“) govern your access to and use of the Filetract website at filetract.com (the “Site“) and the AI-powered financial document processing, data extraction, categorization, analysis, and organization services offered by Filetract (“we,“ “us,“ or “our“) (collectively, the “Services“).
By accessing or using the Site or Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the Services.
You must be at least 18 years old to use the Services. By agreeing to these Terms, you represent and warrant that you are 18 or older. You must register for an account to access certain features of the Services. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account password and for any activities or actions under your account. We use Clerk for authentication, and their terms also apply to your account management.
License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your internal business purposes.
Acceptable Use: You agree not to misuse the Services. For example, you must not, and must not attempt to:
Your Data: You retain all right, title, and interest in and to the financial data, documents (invoices, bills, statements, etc.), and other information you upload or connect to the Services (“User Data“). You are solely responsible for the accuracy, quality, integrity, legality, reliability, and appropriateness of your User Data.
License to Us: You grant Filetract a worldwide, non-exclusive, royalty-free license to use, process, store, display, and transmit your User Data solely as necessary to provide, maintain, and improve the Services in accordance with these Terms and our Privacy Policy. This includes using the data to train and improve our AI models for extraction and organization, but always in a way that does not identify you or your specific data to other users. This license continues even if you stop using our Services with respect to aggregated and anonymized data derived from your User Data, which we may use for analytics, service improvement, and reporting purposes.
Security: We implement security measures to protect User Data, as detailed in our Privacy Policy. Filetract utilizes industry-standard security measures including encryption and SOC 2 compliant infrastructure to safeguard your data. However, you are responsible for maintaining backups of your User Data.
Certain features of the Services require payment of fees based on the selected subscription plan (e.g., Basic, Pro, Enterprise). All fees are stated exclusive of taxes. You agree to pay all applicable fees for the Services you select. We use Stripe for payment processing, and their terms apply. We reserve the right to change our pricing and payment terms with reasonable notice. Failure to pay fees may result in suspension or termination of your access to paid features.
Excluding User Data, the Services and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music (“Filetract Content“), and all Intellectual Property Rights related thereto, are the exclusive property of Filetract and its licensors. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights.
The Services may integrate with or allow you to access third-party websites, applications, or services (e.g., Plaid, Clerk, Stripe, accounting software). We do not control and are not responsible for these third-party services. Your use of such services is governed by their respective terms and privacy policies.
THE SERVICES ARE PROVIDED “AS IS“ AND “AS AVAILABLE“ WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. FILETRACT DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WHILE FILETRACT EMPLOYS ADVANCED AI DESIGNED FOR HIGH ACCURACY IN DATA EXTRACTION AND CATEGORIZATION, AND STRIVES TO MINIMIZE ERRORS, WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY DATA PROCESSED OR ORGANIZED THROUGH THE SERVICES. YOU ACKNOWLEDGE THAT RELIANCE ON THE SERVICE OUTPUT IS AT YOUR SOLE RISK.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FILETRACT, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICES. UNDER NO CIRCUMSTANCES WILL FILETRACT’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE AMOUNT PAID BY YOU TO FILETRACT FOR THE SERVICES IN THE 12 MONTHS PRECEDING THE CLAIM.
You agree to defend, indemnify, and hold harmless Filetract and its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to, your User Data, any use of the Filetract Content, services, and products other than as expressly authorized in these Terms.
We may suspend or terminate your access to the Services at any time, with or without cause or notice, for any reason, including, but not limited to, your breach of these Terms. Upon termination, your right to use the Services will immediately cease. You may terminate your account at any time by contacting us or through your account settings (if available). Provisions that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms shall be governed by the laws of the Slovak Republic, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms or the Services shall be resolved exclusively in the courts located in the Slovak Republic.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days“ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms.
If you have any questions about these Terms, please contact us at:
Vivero s.r.o
Pod Mlynom 11, Marianka, Slovakia
info@filetract.com