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Have questions or need assistance? We'd love to hear from you.

Contact Information

Email

info@filetract.com

Hours

24 Hours a Day

Send a Message

Frequently Asked Questions

How quickly can I expect a response to my inquiry?

We strive to respond to all inquiries within 24 hours during business days. For urgent technical support, our premium customers receive priority assistance.

Do you offer custom solutions for enterprise clients?

Yes, we provide tailored solutions for enterprise clients with specific needs. Please contact our sales team to discuss your requirements and we'll create a custom package for you.

How can I request a product demo?

You can request a product demo by selecting 'General Inquiry' in the subject dropdown and mentioning that you'd like a demo in your message. One of our product specialists will contact you to schedule a personalized demonstration.

What payment methods do you accept?

We accept all major credit cards, PayPal, and bank transfers for annual enterprise plans. All payments are processed securely through our payment providers.